Terms & Conditions
Terms and Conditions of Purchase and Sale of www.lotdomain.com, headquartered in Portugal, hereinafter referred to simply as www.lotdomain.com, and, on the other hand, the customer www.lotdomain.com, qualified at the time of purchase of the products www .lotdomain.com, hereinafter referred to simply as Customer.
Whereas www.lotdomain.com sells products and services through the Internet; Considering the Customer's interest in buying the products offered by www.lotdomain.com ("Products") in its sales channels; The purpose of this agreement is to establish the general conditions of use and purchase of products and services of the customer of the site www.lotdomain.com.
I. Confidentiality: It is the responsibility of www.lotdomain.com to preserve the confidentiality of all data and information provided by the Customer in the purchase process. The security of the site is audited daily and guaranteed against the action of hackers, through the seal "Site Blindado".
II. Customer Service (SAC): The customer has this service to resolve any doubts, resolve any requests or complaints regarding your request or any content made available on the site. The SAC may be activated through telephone or site form.
III. Delivery Policy: The deadline for delivery of the Products is informed during the purchase procedure, counted in working days. The deliveries of the Products are carried out from Monday to Friday, from 8 am to 8 pm. Exceptionally, some deliveries of Products may occur on Saturdays, Sundays, and holidays.
III.I The customer's responsibility for ensuring that the dimensions of the product is adequate is to ensure that they conform to the space limits of the lifts, doors and corridors of the place of delivery. The assembly or disassembly of the product, transport by the stairs and / or doors and windows, or lifting of the deliveries will not be carried out.
III.II - Up to three delivery attempts will be carried out at the place informed, on alternate days, with an interval of up to 48 hours between one delivery and another. It is indispensable that, at the requested address, there is a person authorized by the buyer, over 18 years old, and carrying identification document to receive the goods and sign the delivery protocol. If there are three unsuccessful delivery attempts, the order will return to the Distribution Center at www.lotdomain.com.
III.III - Upon completion of the request, it is not possible to change the payment method and / or delivery address, request an advance payment or a delivery priority.